Privacy Policy
Last updated: June 7, 2026
Document being finalised — provisional version.
1. Data controller
The controller of the personal data collected on the Platform is the publisher of CitiFex. The identity and precise contact details of the responsible entity will be stated in the final version of this document.
This policy explains what data we collect, why, and what your rights are.
2. Data we collect
We collect the following data: - Account data: name, email address and password (stored in encrypted / hashed form). - Profile data: location, trade or activity, photo and any information you choose to provide. - Content: posts, messages, reviews and recommendations that you create. - Usage and connection data: pages and posts viewed, interactions, as well as technical data (IP address, device type, browser). - Third-party authentication: if you use Google, we receive the basic data shared by that provider (for example name and email address).
3. Purposes of processing
Your data is used to: - provide and operate the Platform and its features; - enable connections between Users and Providers; - ensure moderation, security and abuse prevention; - improve our services and measure their audience; - send you information related to your account.
4. Legal bases
Depending on the case, we process your data on the following legal bases: performance of the contract between us (provision of the service), your consent (for example for certain cookies), our legitimate interest (security, service improvement) and compliance with our legal obligations.
5. Hosting and data location
The Platform is hosted by OVH, on servers located in the European Union. Your data is therefore processed within the EU. Should any transfer outside the EU occur, it would be governed by appropriate safeguards.
6. Data sharing
Some profile information and posts are visible to other Users: this is the very principle of connecting people. Beyond that, we only share your data with technical providers acting on our behalf (hosting, security), and only to the extent necessary.
We do not sell your personal data.
7. Data retention
We keep your data for as long as your account is active and as necessary for the purposes described. Beyond that, it is deleted or anonymised, subject to the retention periods required by law.
8. Your rights
In accordance with applicable regulations, you have in particular the following rights: - access to your data; - rectification of inaccurate data; - erasure of your data; - objection to or restriction of certain processing; - portability of the data you have provided to us.
You can exercise these rights through our contact page.
10. Security
We implement reasonable technical and organisational measures to protect your data against loss, unauthorised access or disclosure. As no system is infallible, we cannot, however, guarantee absolute security.
11. Contact
For any question about this policy or to exercise your rights, you can reach us through our contact page.